THE SANCTUARY EDIT
PRIVACY POLICY
Last updated: July 2026
1. Who We Are
The Sanctuary Edit is a home styling and intentional living brand offering virtual home styling services, online courses and community membership.
Business name: The Sanctuary Edit
Website: thesanctuaryedit.co.uk
Email:hello@thesanctuaryedit.co.uk
We are the data controller responsible for your personal information.
2. What Information We Collect
We collect the following personal information when you use our services:
Information you provide directly:
Full name
Email address
Contact telephone number
Home address or location
Property details and room information
Style preferences and home details
Photos of your property
Payment information — processed securely through Squarespace Payments
Any other information you choose to share in our intake forms or correspondence
Information collected automatically:
IP address
Browser type and version
Pages visited on our website
Time and date of your visit
Cookie data — please see our Cookie Policy for full details
3. How We Use Your Information
We use your personal information for the following purposes:
To provide our home styling services to you
To deliver your transformation pack and follow up support
To send booking confirmations and appointment reminders via Calendly
To communicate with you about your project
To send you your intake form and project related correspondence
To process your payment securely
To deliver our online course and Skool community membership
To improve our services and website
To comply with our legal obligations
We will never sell your personal information to third parties. We will never share your information with any third party for marketing purposes without your explicit consent.
4. Legal Basis for Processing
Under UK GDPR we process your personal information on the following legal bases:
Contract — to fulfil our services to you
Legitimate interests — to improve our services and communicate with you about your project
Legal obligation — to comply with applicable laws and regulations
Consent — where you have given us explicit permission to contact you for marketing purposes
5. Third Party Services We Use
To deliver our services we use the following trusted third party platforms. Each has their own privacy policy and data protection measures:
ServicePurposePrivacy PolicySquarespaceWebsite hosting and payment processingsquarespace.com/privacyGoogle WorkspaceEmail and file storagepolicies.google.com/privacyGoogle DriveSecure client photo storagepolicies.google.com/privacyGoogle FormsClient intake formspolicies.google.com/privacyCalendlyAppointment bookingcalendly.com/privacyZoomVideo consultationszoom.us/privacySkoolOnline course and community platformskool.com/privacy
6. How Long We Keep Your Information
We retain your personal information for the following periods:
Client project files — 2 years from the date of your project completion
Payment records — 7 years as required by UK tax law
Email correspondence — 2 years
Photos of your property — deleted within 6 months of project completion unless you request earlier deletion
After these periods your information will be securely deleted.
7. How We Store and Protect Your Information
Your personal information is stored securely on:
Google Drive — encrypted and password protected
Google Workspace — secured with two factor authentication
Squarespace — PCI compliant payment processing
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal information:
Right to access — you can request a copy of the personal information we hold about you
Right to rectification — you can ask us to correct any inaccurate information we hold
Right to erasure — you can ask us to delete your personal information in certain circumstances
Right to restrict processing — you can ask us to limit how we use your information
Right to data portability — you can ask us to provide your information in a portable format
Right to object — you can object to us processing your information in certain circumstances
Right to withdraw consent — where we rely on your consent you can withdraw it at any time
To exercise any of these rights please contact us at:
hello@thesanctuaryedit.co.ukWe will respond to your request within 30 days.
If you are unhappy with how we handle your personal information you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Marketing Communications
We will only contact you for marketing purposes if you have given us your explicit consent to do so. You can unsubscribe from any marketing communications at any time by:
Clicking the unsubscribe link in any marketing email
Emailing us at hello@thesanctuaryedit.co.uk
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information please contact us:
Email:hello@thesanctuaryedit.co.uk
Website: thesanctuaryedit.co.uk